We never store your customer's name or address
Only relevant information required for the monitoring of your packages, submissions of your claims and analysis of your shipping service is ever collected (order number, tracking number, fees, taxes, etc). Our system does not require access your e-commerce system or shipping software.
Your sensitive information is secure
Your credentials are used by the system directly and not accessed by our staff. Any data that's even remotely sensitive is encrypted with 256-bit AES before being safely stored within our database. To keep your information secure as it travels accross the Internet, our website uses the same 256-bit SSL encryption security banks use to protect their data.
Our servers are hosted in one of the most secure facilities in Canada
Monitored using state-of-the art electronic surveillance and multi-factor access control systems, the site itself is staffed 24/7 by trained security guards, secured by RFID key-cards, biometric access, individually-locking enclosures, with multiple layers of CCTV surveilance. The systems are fully protected from power and internet failures and are continually backed up.
We respect your privacy
Designed to comply with privacy legislation
From the beginning, our system was built to meet the demanding privacy constraints facing industries like Health Care. If your organization is subject to privacy compliance regulations, please speak to a member of our sales team about setting your account up with our proprietary Blind Encryption.