Flat-fee billing is just the beginning

Most refund processing services bill you a high percentage of each refund processed (usually 50%). We think that's unfair - it's the same amount of work for us whether you pay $10 or $20 to ship your package. That's why we charge a small, flat-fee to process your claim, regardless of how large your refund cheque is. On average, our customers end up keeping 70-80% of the refunds we recover.

Always risk free

  • Low, flat-fee for each refund.
  • No contracts or monthly fees.
  • No setup or cancellation fees.
  • No credit card required.
  • First Two Weeks Fee-Free!

Additional benefits

Fees capped -  If most of your shipments are low-cost (e.g. $5/shipment), paying $4/refund wouldn't make sense. That's why we guarantee that you will keep at least 60% of the total refunds recovered on every invoice. For example, if we recovered 5 refunds totalling $25 for you, the total fees on your invoice would be $10 or 40% (which works out to $2 each).

Volume discounts  - The more you ship, the less you pay per claim.

The fees on your weekly invoice are based on the number of refunds you received that week.

All prices are shown in Canadian dollars.

$4.00 /refund

up to 20/week

  • Volume
    Small
  • Shipments/Week
    Approx0-200
  •  

Get Started

$3.75 /refund

21-50/week

  • Volume
    Medium
  • Shipments/Week
    Approx200-500
  •  

Get Started

$3.50 /refund

51-200/week

  • Volume
    Large
  • Shipments/Week
    Approx500-2000
  •  

Get Started

$3.25 /refund

201-1000/week

  • Volume
    X-Large
  • Shipments/Week
    Approx 2000-5000
  •  

Get Started

Contact Us

Over 1000/week

  • Volume
    Enterprise
  • Shipments/Week
    Over
    5000
  •  

Get Started

 
 

The Small Stuff

We also apply for small refunds, where Canada Post might only refund you a dollar or two. These refunds are for service options like missing signatures or failure to check identification. For these small refunds, we charge a fee of 50%.