Boost customer retention
When a delivery issue occurs, don't wait until your customer contacts you - impress them instead, by letting them know that you're already on top of things.
A short, carefully crafted email letting your customer know that you're "on it" can make a huge difference to your customer's satisfaction and boost retention.
Keep you on top of delivery issues
Our staff and software continuously track and analyse your shipments as they move through the Canada Post system. Set up notifications from your personal dashboard to alert you to various situations, enabling your team to isolate and focus on issues that need your attention.
Take action on potentially lost or stolen packages
When a package appears to be lost or stolen, we can notify you so that you can collect your insurance and take appropriate action to best ensure your customer's satisfaction.