We needed a better way to handle refunds
We came from companies with busy shipping departments. With things so busy, it was hard to find time to repeatedly track a shipment, never mind the time to apply for a refund if it had been delivered late, or gone missing.
We were getting money back. But, with the cost of our staff's time, we had to question...was it really worth it?
Making late delivery refunds easy
Being technology guys, we thought we could come up with a better solution. So, we did... and Shipment Refunds Canada was born.
We turn late shipments into a profit centre for our customers. Leveraging our sophisticated refunds platform, and with a staff who are completely focused on shipment refunds, we've finally made it cost-effective to refund a shipment.